Give us a useful starting point
Choose the plugin, describe what you tried and add a screenshot if it helps. Tell us roughly when the issue happened so the report can focus on the right warnings and errors.
A useful conversationLet’s get your
Choose your platform
Let’s get your
store working better.
A question about the right plugin, your setup or your licence? Start with a few details about your store.
Included with your purchase
Support from your store.
The optional free All Programming Support 1.1.2 companion brings private requests and conversations into your website admin. Download the matching Botble or WooCommerce companion alongside your purchased plugins from your account.
Companion package requirements: Botble CMS 7.4+ and PHP 8.2+, or WordPress 6.7+ and PHP 8.2+. WooCommerce is optional for the support companion; its integration header declares WooCommerce 9.0+. Your installed WooCommerce version can require newer WordPress or PHP versions.
Review before sending
Diagnostics are optional. Preview the exact report, choose whether to include related plugins and approve it before it is attached. Private credentials and customer or card details have no place in a report.
Keep working while it sends
An approved request can wait safely if delivery is unavailable. Its status is visible in your store, with retries handled in the background. Your support cover determines the help available.
Short diagnostic retention.
Only warnings and errors are retained in the diagnostic logs, for a maximum of seven days, with size limits and automatic cleanup. This does not remove your order, payment, stock or loyalty history. A diagnostic report you approve and send becomes part of your private support request.
Choosing your plugin
Tell us what your store needs to do, which platform you use and the workflows you want to connect. We can help you choose a useful fit.
Explore the collectionChecking compatibility
Check the platform version, services and hardware your shop uses. Product pages list the requirements, and we can help you choose the right edition.
Review release detailsSupport and updates
Subscriptions include help and updates while they run. A perpetual licence includes 12 months, then you can extend a year at a time at the published support rate.
Understand your coverHelp us give you a useful answer.
- The plugin you are asking about and your chosen platform.
- Your platform, plugin and PHP versions.
- The task you want to complete, or what happens when something goes wrong.
- Any relevant marketplace, payment provider or equipment.
Send those details through our contact page. Keep passwords and secret API credentials out of your initial message.
A little clarityGood questions.
Good questions.
Clear answers.
Know what you’re buying, what’s included and what happens next.
Still need a hand?Is this a subscription or a one-off purchase?
Most plugins offer monthly or yearly subscriptions, or a perpetual licence with 12 months of updates and support. All Socials is subscription-only. All Transfer is priced per migration project, and All Operations Core is included free with the operations products. Each product page shows its available plans.
What happens when the 12 months on a perpetual licence end?
You keep the licence and every version you were entitled to during cover. New releases and support stop unless you extend them. Support for a perpetual licence is bought a year at a time at the support rate shown for that plugin, and you can buy it early. Marketplaces, payment services and platforms change, so updates are especially useful for those integrations.
Which platform edition is available?
Botble and WooCommerce have separate native editions. Product details, requirements and downloads identify the edition they describe. Each purchased licence covers one plugin in the selected platform edition.
How many websites does one licence cover?
One live site plus its linked staging or development copy. Every plan, monthly, yearly or perpetual, has the same features. Another live site needs its own licence; buy several perpetual licences together and each additional distinct plugin is 20% off.
Can All POS and All Weighted Products work together?
Yes. All POS integrates with All Weighted Products for weighed sales at the till. Physical-scale readings need a compatible local bridge and hardware; online weight selection works without a scale.
Find the plugin that earns its place.
Tell us about your store. We’ll help you choose the right tool and edition.
Optional free companion
Support from a WordPress shop.
If WooCommerce is active, meet its WordPress and PHP requirements too. Support itself requires PHP 8.2+. Check the requirements of your installed WooCommerce version.
WordPress 6.7+ and PHP 8.2+. WooCommerce is not required to activate this optional client.
Optional free companion, separate from the twenty paid products. It does not grant a product licence or support entitlement. WooCommerce is not an activation dependency; its header declares WooCommerce 9.0+ for that integration.
- Install the matching WordPress companion. Obtain a single-use pairing code from your All Programming support account.
- Review the domain and recognised product inventory and explicitly approve pairing. Each copied site needs its own pairing.
- Write the request, review any optional diagnostic preview and approve exactly what will be shared. Keep passwords, tokens, payment and customer details out of messages and screenshots.
The same central All Programming Desk and licence services govern the matching platform edition. Pairing is separate from product licence activation. Demo/test mode does not submit real tickets or create support cover.
See the actual interface
A closer look at All Programming Support.
Native plugin screens using fictional sample records.