Useful questions.
Straight answers.
Start with the licence, the job you want a plugin to do, or the setup it needs. Product pages contain more detailed feature and compatibility information.
Licences and renewals
Know what the one-off fee covers and where your choice about future support fits.
Is the licence a subscription?
The licence is perpetual. Pay once for one plugin, one platform edition and a 1-, 3- or 5-site allowance. The first year of support and updates is included.
What does the optional 30% renewal cover?
Further support and updates from year two. If you opt in upfront, the yearly charge is 30% of the original fee paid for the complete licence pack. There is no extra renewal charge at purchase.
What happens if I do not renew?
You retain the right to use your licensed version. Access to new updates and support ends with your cover. Later changes to platforms or external services may require an update.
Do larger site plans unlock extra features?
No. The features are the same. The allowance changes how many live sites can use that plugin’s selected platform edition. See the complete price table.
Does one purchase include Botble and WooCommerce?
Choose one edition per licence. Both editions have the same functionality, but each package installs on its own platform. Ask us about staging, transfers or changing an allowance before purchase.
Choosing the right All plugin
Similar workflows can need different tools. These distinctions help you pick the right one.
How are All Square Sync and All POS different?
All Square Sync connects Square catalogue, stock, orders, online payments and optional Square Loyalty with your website. All POS is the connected till interface for counter sales, payments, receipts and refunds. They are separate plugins.
Is All Loyalty the same as Square Loyalty?
No. All Loyalty is a rewards programme with its own points rules, tiers and scannable member cards, including All POS integration. All Square Sync connects an active Square Loyalty programme, which identifies accounts by phone number.
Can I offer bundles without adding a separate stock count?
All eBay Lister and All Amazon Lister can use component recipes. Each sale consumes defined quantities of store products, and the recipe determines the available listing quantity.
Does All Email Generator use AI or send the email?
It stores templates and builds messages from the details your staff enter. They preview and copy the result into their usual email tool for sending.
Will All Email Preferences create newsletters?
It manages preferences and suppression for messages sent through your website’s email system. It does not create a campaign sender, and its activity log is not proof of delivery.
Can I sell by weight without a physical scale?
Customers can choose weights online with All Weighted Products. Physical-scale use needs All POS, a configured compatible local bridge and tested hardware.
Does All Product Labels send jobs straight to a thermal printer?
It creates a preview and uses your browser print dialog. Choose a suitable printer and paper, check a sample and mark completed queue jobs as printed.
Are marketplace and payment fees included?
No. Seller charges, fulfilment, advertising, processing fees, provider subscriptions and hardware remain separate from the plugin licence.
Installation, downloads and support
Keep your edition, release and store details together when starting a setup or asking for help.
Where do I find the right package?
Open your licences and downloads and choose the package matching the licensed platform. The installation guide covers preparation and first-use checks.
Are all platform and hardware combinations guaranteed?
Check the published setup requirements and ask about your specific versions and equipment. Both editions share functionality, but that does not replace testing your integrations.
Why are two products labelled Beta or Early release?
All POS is Beta and All Weighted Products is an Early release. Their pages explain the trial needed before live use, including payment recovery, weighed stock and refunds.
What should I include when asking for help?
Plugin and platform versions, the task, expected and actual results, exact error reference and a small repeatable example. Include your order reference where relevant; omit passwords, full keys and unredacted customer information.
Your question is more specific?
Tell us about your store and the workflow you want to improve.